Privacy Policy

Privacy Policy

Introduction

Welcome to https://office-clearance-birmingham.vibereports.co.uk (hereafter referred to as “Office Clearance Birmingham,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy details our practices regarding the collection, handling, and protection of personal information in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Comprehensive Data Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, applications, services, and products offered at https://office-clearance-birmingham.vibereports.co.uk. Please note that this privacy statement does not extend to external platforms, applications, or services linked from our site, which have their own privacy policies that govern data collection and usage.

Processing Activities

This policy outlines the ways in which we process personal data when:

  • You use our applications and services as an authorized user.
  • You visit any of our websites associated with this Privacy Policy.
  • You receive communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: Details related to your user account and registration, such as username, email address, and password.
  2. Payment Information: Credit/debit card details, billing addresses, and transaction history for processing payments.
  3. Financial Information: Data related to your financial status or transactions, if provided.
  4. Purchase Information: Items you have purchased from us, including quantities and purchase dates.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information collected from your mobile devices when using our apps.
  6. Location Data: Geographic location data when you use our services or interact with our websites.
  7. Feedback: Comments, suggestions, reviews, and other feedback you provide to us.
  8. Social Media Information: Data from social media platforms when you connect your accounts or interact with our content on these platforms.
  9. Product Information: Details about products you view, search for, or purchase on our sites.

We collect this data through various means, including direct user input, interaction with our services, and automated technologies like cookies and other tracking tools. Additionally, third parties may share personal data with us, but they are bound by their own privacy policies.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: Essential for navigating the site, performing transactions, and maintaining user sessions.
  • Preference Cookies: Remembering user preferences and settings to provide a personalized experience.
  • Analytics Cookies: Tracking site usage and gathering statistical data to improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose of its collection or as required by law. Once the purpose is achieved, we securely delete or anonymize the data.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption: Secure data transmission and storage using encryption technologies.
  • Secure Third-Party Processing: Engaging reliable third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you believe we have collected such data, please contact us at the address provided below.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to and rectification of your data.
  • Erasure (right to be forgotten).
  • Restriction or objection to the processing of your data.
  • Data portability.
  • The right not to be subject to automated individual decision-making or profiling.
  • Right to file appeals or complaints with relevant supervisory authorities.

To exercise these rights or have any data-related inquiries, please contact our Privacy Team at:

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any questions regarding this policy, data privacy, or unsubscription requests, please reach out to us at the above-mentioned contact points.